For Ages 21 and Above

top55's Responsible Gaming — Your Safety Is Our Priority

top55 believes that gaming should be enjoyable. We are committed to ensuring a safe, controlled, and informed gaming environment for our players.

What does responsible gaming mean?

Gaming is a form of entertainment — not a source of income. We want you to always stay in control.

At top55, we believe online gaming is enjoyable only when done mindfully and within set boundaries. Responsible gaming means maintaining full control over your time and money, making informed decisions, and never placing gaming above other important responsibilities.

Gaming is a form of entertainment — it is not a reliable way to earn income. Every game carries equal chances of winning or losing, and in the long run the casino holds a mathematical edge. Keep this reality in mind before you start playing.

If you ever feel that gaming is affecting your life — your family, work, finances, or mental health — that is a signal that you need help. top55 is always here for you.

Signs of Gaming Addiction

If you notice any of the following signs, take a break immediately and seek support:

  • Placing larger bets to try to recover lost money
  • Being unable to stop gaming or feeling uncomfortable when you do
  • Hiding your gaming from family or friends
  • Taking on debt for gaming or missing important bills
  • Thinking about gaming excessively or losing sleep over it
  • Using gaming to relieve stress

top55's Protection Tools

We provide several effective tools on our platform to help you stay in control.

Set Deposit Limits

Set daily, weekly, or monthly deposit limits. A limit once set takes effect immediately, and increasing it requires a specific waiting period.

Time-Out Feature

Temporarily pause gaming on your account for a set period. Breaks can range from 24 hours to several weeks.

Self-Exclusion

Use self-exclusion for a long-term break from gaming. Once this option is activated, your account cannot be reopened before the set period ends.

View Gaming History

View your full gaming history, deposits, and withdrawal details at any time. Awareness is the first step toward responsible gaming.

Betting Limit Controls

Set a maximum amount for a single bet. This limit protects you from taking on excessive risk.

24/7 Support

For any issue, the top55 support team is always here for you. Chat via live chat or email us at [email protected].

Age Restrictions and Protection of Minors

top55 is for players aged 21 and above only. Age is verified during account registration and minors are not permitted to open a gaming account.

A note to parents: use child-protection software on your devices and keep your login details away from your children. If you suspect that a minor has created an account on top55, notify our support team immediately.

We investigate any suspicious account and permanently close it if necessary.

21+

For Adults Only

Gaming by anyone under the age of 21 is strictly prohibited.

Steps to Activate Self-Exclusion

Activate self-exclusion on your account in just a few simple steps.

  • 01
    Log In to Your Account Sign in to your account on top55.
  • 02
    Open Profile Settings Go to "Account Settings" from the icon at the top right.
  • 03
    Select the "Responsible Gaming" Section All protection tools are available together in this section.
  • 04
    Choose Your Self-Exclusion Duration Pick a period that suits your needs and confirm your choice.
  • 05
    Contact Support If needed, reach us directly via live chat or at [email protected].

Please Note

  • Once self-exclusion is activated, it cannot be withdrawn before the set period ends.
  • During this period, no deposits or bets can be placed on your account.
  • Your balance will remain safe during the break.
  • A confirmation process must be followed before reactivating your account after the period ends.
  • If you feel you need more time, the self-exclusion period can be extended at any point.

Immediate Support

If you feel gaming is becoming a problem, talk to us today.

Live Chat: Available 24/7

Email: [email protected]

Tips for Mindful and Safe Gaming

Following a few simple rules keeps gaming enjoyable at all times.

Set a Budget in Advance

Before each session, decide how much money you are willing to spend. Once that amount is gone, stop — regardless of whether you won or lost.

Plan Your Time

Set a time limit before you start gaming. Use a timer and take a break once that time is up.

Do not make decisions based on emotion

Do not game when you are tired, upset, or under stress. Play with a clear and positive mindset.

Know When to Stop After a Win

After a big win, step away from your account. Reinvesting all your winnings is not a sign of responsible gaming.

Do Not Play Under the Influence of Alcohol or Substances

Making sound decisions is difficult when under the influence. Game only when you are clear-headed.

Be Open With Family and Friends

Do not hide your gaming. Talk to the people around you and respect their concerns.

Frequently Asked Questions

Answers to the most frequently asked questions about responsible gaming.

Log in and go to the "Responsible Gaming" section in your account settings, then select the "Deposit Limit" option. You can set daily, weekly, or monthly limits separately. Reducing a limit takes effect immediately; however, increasing a limit requires a specific waiting period.

Self-exclusion can be temporary or long-term — depending on your choice. Once a temporary self-exclusion period ends, your account is reactivated after a confirmation process. However, it cannot be cancelled by you while it is still active.

Yes, your balance is completely safe. During self-exclusion, only gaming activity is paused. You can request a withdrawal once the period ends or by contacting support.

You can reach out directly via top55's 24/7 live chat or send an email to [email protected]. Our support team assists in both Bengali and English and will help you with complete confidentiality.

Limits can only be set by the account holder themselves. However, if a family member is concerned about you, they can contact us at [email protected] and we will take appropriate steps.

At top55, the minimum deposit across all methods (bKash, Nagad, Rocket, bank transfer) is ৳200. This limit helps ensure responsible gaming.

Learn More or Get Help

Enjoy top55's games responsibly. If you have questions, check our FAQ or contact support.

Other Pages on top55