top55 Terms & Conditions

top55 (hereinafter referred to as the "Platform", "we", or "the Authority") is an online gaming service provider designed specifically for users in Bangladesh. These terms and conditions ("Terms") apply to the use of top55's website, app, and all associated services.

These Terms form a legally binding agreement between top55 and each registered user. Please read this document in full before using any service.

These Terms are written in Bengali. In the event of any conflict between a translation and the Bengali text, the Bengali text shall be considered final.

top55 reserves the right to modify these Terms at any time. Changes will take effect once published on the website, and continued use of the service by users will be considered acceptance of the updated Terms.

To open an account on top55 and use the services, you must meet the following eligibility requirements:

• You must be at least 21 years old. This platform is strictly prohibited for minors.
• You must be located in a country or region where the use of top55's services is legally permitted.
• You must be able to verify your identity and age, and provide accurate information.
• You must not have any prior ban or permanent account closure on top55.
• If you are an employee of or otherwise connected to a gaming company, restrictions may apply to bonus offers.

3.1 Registration Process

To open an account on top55, you must provide accurate and complete information. Once registration is complete, you will be the sole owner of a personal account intended only for your use.

3.2 Single Account Policy

Each person may create only one account. If multiple accounts are found under the same person's name, all accounts will be closed and any earned bonuses will be cancelled.

3.3 Identity Verification (KYC)

top55 may request documents to verify your identity at any time. This is a security measure that helps prevent fraud. The following documents may typically be required for verification:

• A clear copy of your National ID (NID) or passport
• A recent bank statement or mobile banking statement
• Proof of address document (where applicable)

3.4 Account Security

It is entirely your responsibility to keep your account password and login details confidential. Sharing your account with others is prohibited. If you suspect unauthorised access, contact the support team immediately.

4.1 Supported Payment Methods

top55 currently supports the most popular payment methods in Bangladesh:

• bKash — Mobile Banking
• Nagad — Digital Wallet
• Rocket — Dutch-Bangla Mobile Banking
• Bank Transfer — Major banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank

4.2 Deposit Terms

The minimum deposit amount is ৳200 (two hundred taka) — this applies equally to all payment methods. Deposited funds are generally credited to the account instantly. Contact the support team in case of any technical issues.

4.3 Withdrawal Terms

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal processing is generally completed within 15 minutes to 2 hours.

Account identity verification must be completed before withdrawals can be made. It is advisable to use the same method for deposits and withdrawals — this policy is followed to prevent fraud.

4.4 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not currently supported.

5.1 Welcome Bonus

New members can receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. This bonus applies only once.

For example: deposit ৳1,000 and receive a ৳1,200 bonus, giving a total balance of ৳2,200. Or deposit ৳14,000 and receive the maximum ৳8,000 bonus, giving a total balance of ৳22,000.

5.2 Wagering Requirement

Winnings from bonuses must meet a 15x wagering requirement before withdrawal. The wagering requirement is calculated on the bonus amount only, not on the deposit amount.

Example: ৳1,200 bonus × 15 = a total of ৳18,000 must be wagered before bonus winnings can be withdrawn.

5.3 General Bonus Terms

• Bonus offers apply only to eligible account holders.
• Multiple accounts from the same household or the same device cannot claim bonus benefits.
• If any manipulation or fraud related to bonuses is found, the bonus and associated winnings will be cancelled.
• top55 reserves the right to modify, suspend, or cancel any bonus offer at any time.

Users must follow the rules below while playing on top55:

6.1 Fair Play Policy

top55 ensures fair play in all games. Game outcomes are determined by a Random Number Generator (RNG) and cannot be predicted or manipulated by anyone.

6.2 Betting Limits

Each game has its own betting limits, which are displayed within the game. Additional betting restrictions may apply while an active bonus is in place.

6.3 Technical Issues

If a technical error causes a game result to be determined incorrectly, top55 reserves the right to cancel that round and refund the wagered amount.

The following activities are strictly prohibited on top55:

• Providing false information in your account or concealing your identity.
• Creating multiple accounts with the intent to misuse bonus benefits.
• Using any form of corrupted software, bots, or automation.
• Attempting to manipulate game outcomes.
• Using the platform for money laundering.
• Threatening, harassing, or defrauding other users.
• Attempting to hack or gain unauthorised access to top55's systems.

8.1 Suspension by top55

top55 may temporarily or permanently close an account without prior notice in the following circumstances:

• If evidence of a terms violation is found.
• If suspicious information is found during the identity verification process.
• If unusual or suspicious financial activity is detected on the account.
• In accordance with instructions from a regulatory authority.

8.2 Closure at the User's Own Request

Any user may permanently close their account at any time. Contact the support team to do so. Eligible balances may be withdrawn before the account is closed.

top55 believes that gaming is a form of entertainment, not something to be done beyond one's means. We encourage all users to play responsibly.

9.1 Setting Self-Limits

Users can set their own deposit, loss, or betting limits. Contact the support team to set such limits.

9.2 Self-Exclusion

To bring gaming habits under control, any user may voluntarily exclude themselves from the platform for a set period or permanently. No account will remain active during the self-exclusion period.

9.3 If You Need Help

If you feel that your gambling habits are affecting your personal or family life, do not delay in seeking support. Our support team is available 24 hours a day.

top55 is for people aged 21 and above only. Access by minors is strictly prohibited.

top55 gives the highest importance to the protection of your personal information. The platform uses SSL encryption technology to keep all data secure.

For full details on how your information is collected, used, and stored, please visit our Privacy Policy page.

10.1 Sharing Information with Third Parties

top55 does not sell your personal information to third parties. However, a limited amount of information may be shared with partners for payment processing, identity verification, or to meet legal obligations.

10.2 Use of Cookies

The top55 website uses cookies that help improve your browsing experience. By continuing to use the site, you are considered to have agreed to the cookie policy.

top55 strives to provide the highest quality of service. However, top55's liability is limited in the following matters:

• Losses caused by internet disconnection or technical failure.
• Delays in transactions due to third-party payment service providers.
• Force majeure events — natural disasters, cyberattacks, and similar circumstances.
• Losses arising from the user's own negligence or violation of the terms and conditions.

top55 will not be liable in any case for indirect, incidental, or punitive damages.

top55 may update these terms and conditions at any time. Reasonable efforts will be made to notify users of significant changes — however, it is the user's responsibility to review this page regularly.

Continuing to use the site after any changes will be considered acceptance of the updated terms and conditions. If you do not agree to any change, you may request that your account be closed.